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Conflict Management Workshop

Do you have the self-awareness, solid communication skills, and motivation to resolve uncomfortable situations? Those who embrace conflict can build understanding and better relationships—and experience greater personal and professional success. But managing conflict is not easy. In this workshop, you'll discover your own emotional triggers and learn how to manage difficult encounters with diplomacy, tact, and credibility. After this workshop, participants will be able to: diagnose conflict within their personal and work relationships, find the hidden agenda that’s really fueling the battle, identify anger triggers and remain poised in conflict situations, encourage collaborative problem solving , and learn a variety of strategies for managing conflict

Shannon White, MSW, LCSW

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